• Step 1 of 3

  • FIRST WE NEED SOME INFO ABOUT YOU...

Top Commercial FAQs

Commercial FAQs

Read Move It Now’s Residential FAQs page here

Move Preparation

Can I schedule a move on the weekend?

Yes. Keep in mind though that it could be more expensive to move on the weekend.

Do you require a deposit?

No. But placing a deposit will “lock” in your move dates, guaranteeing the dates you need.

I understand that Move It Now offers full service moving but is there anything I
should do before the movers arrive?

Yes. The single most important thing you can do is be as organized and prepared as
possible. You should make sure that:

  • Any items not going should be mark “DO NOT MOVE”.
  • If you are packing yourself, be sure all packing is completed.
  • If you and your employees are doing the color coded labeling, ensure that has been
    completed.
  • Confirm all third party services needed are scheduled and or completed (IT services,
    utilities, construction contractors)
  • Any refrigerators/freezers should be fully defrosted.
  • Generally, be ready for the move day as outlined in your detailed move process plan.

Do I or someone representing my company need to be present while packing,
loading and unloading?

Yes. Someone needs to be present during all aspects of the move. Preferably the main
contact person that has dealt with the Move It Now relocation consultant and is aware of the
details of the move process.

Are there any items I/we should move ourselves?

Yes. Any personal possessions employees have such as:

  • Money
  • Sentimental family photos
  • Personal documents

Can I cancel my move to reschedule?

Yes. Move It Now takes pride in our flexibility, please keep in mind that a commercial move
takes many weeks of planning and organizing. The detailed planning required to produce a
successful move is considerable, cancellations and rescheduling a commercial move should
be done as far in advance as possible.

Move Preparation

Can I schedule a move on the weekend?

Yes. Keep in mind though that it could be more expensive to move on the weekend.

Do you require a deposit?

No. But placing a deposit will “lock” in your move dates, guaranteeing the dates you need.

I understand that Move It Now offers full service moving but is there anything I
should do before the movers arrive?

Yes. The single most important thing you can do is be as organized and prepared as
possible. You should make sure that:

  • Any items not going should be mark “DO NOT MOVE”.
  • If you are packing yourself, be sure all packing is completed.
  • If you and your employees are doing the color coded labeling, ensure that has been
    completed.
  • Confirm all third party services needed are scheduled and or completed (IT services,
    utilities, construction contractors)
  • Any refrigerators/freezers should be fully defrosted.
  • Generally, be ready for the move day as outlined in your detailed move process plan.

Do I or someone representing my company need to be present while packing,
loading and unloading?

Yes. Someone needs to be present during all aspects of the move. Preferably the main
contact person that has dealt with the Move It Now relocation consultant and is aware of the
details of the move process.

Are there any items I/we should move ourselves?

Yes. Any personal possessions employees have such as:

  • Money
  • Sentimental family photos
  • Personal documents

Can I cancel my move to reschedule?

Yes. Move It Now takes pride in our flexibility, please keep in mind that a commercial move
takes many weeks of planning and organizing. The detailed planning required to produce a
successful move is considerable, cancellations and rescheduling a commercial move should
be done as far in advance as possible.

Packing

Can I do the packing myself?

Yes. At Move It Now we can tailor our packing services to meet your needs and budget.
You can do as much as or as little of the packing as you feel up to. Our relocation consultants
will work with you to design the plan that best fits your needs.

Where can I find packing materials if I want to pack myself?

At Move It Now we have the right combination of services and materials to do the job
properly should you decide to pack yourself, whether it is traditional cartons or reusable plastic
crates. Your Move It Now relocation consultant will outline all of those materials and services
for you.

Can your movers unpack my boxes?

Yes. We would be happy to unpack for you. Your Move It Now relocation consultant will
happy to discuss any and all of our services with you.

How will the boxes be labeled?

As with the furniture, a color coded inventory tag will be placed on each carton by the
person doing the packing. The color coded inventory tag tells the movers what office or room
the box belongs in at the new location.

Move Process

Will there be a supervisor for my move?

Yes. Every crew has a Crew Leader that directs and takes part in the moving process. Any
concerns you have can be directed to him/her and or your relocation consultant. Your
relocation consultant will most likely be on the job site the morning of the move to “jump start”
the move process.

Will the crew protect our building against damage?

Yes. As outlined by your relocation consultant during the planning phase, the crew will
protect flooring, doorways, elevators and most importantly your office furniture. This will be
done at the existing and new office locations.

How long will the entire move take?

All relocations depending on the size of the move and the locations involved vary from job to
job. Your Move It Now relocation consultant will have formulated a detailed plan and prepared
an accurate estimate based on industry standards and the particular aspects of your actual
move.

Will the movers reassemble the office furniture they disassembled when the move is
done?

Yes. Any and all items Move It Now disassembled will be reassembled by the crew the day
of the move. We do not leave the job site until the office is back in full operational mode.

Special Items

Are your movers qualified to handle items such as special electronics, fragile and
delicate items and fine art?

Yes. At Move It Now our employees are specifically trained to transport specialty items.
However, a third party specially trained to prepare those types of items for transport works
closely with our movers to ensure safe delivery. This ensures the job is always done properly
and allows our crew to devote their time to the move itself.

Are our belongings insured while they are being moved?

Yes. Included in the price is a released valuation protection in the amount of $.60 cents per
pound per article. We also offer increased valuation protection at competitive prices with
varying deductibles. Your Move It Now relocation consultant will be happy to discuss this in
detail with you.

If my belongings are left on the moving van overnight, will they be secure?

Yes. In the unlikely event your move requires that we do not finish up before the day is
over, the doors to the moving van are ALWAYS locked when not in use.

Post Move

If I decide to unpack myself, will you come back and remove the cartons?

Yes. If the service we provided included cartons that you unpack, we will be happy to
schedule a time to come back and pick up the empty cartons. Your Move It Now relocation
consultant will coordinate a pick up time that is convenient with you.

How do I pay for my move?

When the move is complete, the Crew Leader will complete the bill of lading with a total
amount due. Your Move It Now relocation consultant will have pre-arranged your terms for
payment. We accept checks, credit cards and with prior authorization we can bill your
company for services rendered.

What do I do if something gets damaged during the move?

If damage occurs while the moving crew is still there, notify the Crew Leader immediately. If
you discover damage after the crew has left, call your Move It Now relocation consultant as
soon as possible. They will explain and start the claims process for you.

Please call you local Move It Now representative with further questions.

What Our Clients Have to Say

99.7% of Move It Now’s customers would recommend us to family and friends or use us for their next move!

We want to thank MoveItNow for taking good care of us and our belongings during our recent move. Their estimator properly allowed for our moving needs and was spot on with the cost projection. Their crew of 5 were very professional… 

– Glenn & Sue

We have had great experiences with Move It Now. They moved our stuff into an indoor storage unit. Then moved it into our new house. Nothing was lost even down to the last bolt. They paid attention to small details organizing hardware with the furniture it belonged to. Very professional and highly recommend them.

– Adam

We used them to move recently and had an incredible experience. They helped us with everything we requested and even things that we did not expect them to move. They were speedy and understanding of things that were out of ours and their control. Their staff were all helpful and friendly.

– Kinney

Good doesn’t describe it…They were wonderful and great people to help you. They were prompt.worked hard..we’re so polite…felt extremely safe with them here. I never could have handled this move without them. For all the recommendations I saw .Thank you so much.

– Barbara

These guys did a tremendous job of packing furniture and loading boxes on the truck. Everything arrived safely and intact. One of the guys even tightened up the loose legs on one of my end tables that came that way. They were very professional and courteous…

– Sandra

Positive: Punctuality, Quality, Responsiveness, Value! Our whole moving experience was less stressful thanks to this team! Wonderful customer service, friendly staff, hard workers! Move it now has it all!

– Dana
READY TO MOVE IT NOW?